Welcome! Use this page to send us a message, we'll reply as soon as we can. Please make sure to include relevant information like your order number.
Select is focused , press Down to open the menu,
Shipping Issue
Choose this if you have a problem with a shipment
Make sure to include your order number
Required fields are marked with an asterisk*
{"xsrfToken":"24195e1c326da6eddfb3c6ba30a78e8177368a45_lout","branding":{"id":"1","key":"bps","name":"Badgerhound Patch Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"bps","projectId":10000,"serviceDeskId":1,"name":"Badgerhound Patch Support","description":"<p>Welcome! Use this page to send us a message, we'll reply as soon as we can. Please make sure to include relevant information like your order number.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"19","name":"Billing Issue","descriptionHtml":"<p>Make sure to include relevant info like your order number.</p>","callToAction":"Billing Issue","introHtml":"<p>Select this if you're having an issue with a payment method</p>","icon":10485,"iconUrl":"https://badgerhound.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[1],"key":""},{"id":"20","name":"Custom Patch Inquiries","descriptionHtml":"<p>Make sure to let me know relevant details like whether you have art already, how many you're looking for, the style of patch, the size, etc</p>","callToAction":"Custom Patch Inquiries","introHtml":"<p>Use this if you have a patch project you'd like help with</p>","icon":10481,"iconUrl":"https://badgerhound.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://badgerhound.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://badgerhound.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"17","name":"Shipping Issue","descriptionHtml":"<p>Make sure to include your order number</p>","callToAction":"Shipping Issue","introHtml":"<p>Choose this if you have a problem with a shipment</p>","icon":10496,"iconUrl":"https://badgerhound.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://badgerhound.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://badgerhound.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[20,19,17,4,6,7]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BPS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGFmZmY5Ny03YTFhLTQyYjMtOTYwNC0xMDFkYjBmMmQyOGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTAwMjI4NTMsIm5iZiI6MTc1MDAyMTY1M30.xLcv939alSZeBbnzOPfpMhnzifNARIlv91O0lUGeyp8","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"74afff97-7a1a-42b3-9604-101db0f2d28c","tokenDurationInMins":20}},"reqCreate":{"id":17,"projectId":10000,"form":{"name":"Shipping Issue","descriptionHtml":"<p>Make sure to include your order number</p>","callToAction":"Shipping Issue","intro":"<p>Choose this if you have a problem with a shipment</p>","instructions":"<p>Make sure to include your order number</p>","icon":10496,"iconUrl":"https://badgerhound.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/17","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/17","calendarParams":{"firstDay":0,"date":"2025-06-15T17:07:33-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3NGFmZmY5Ny03YTFhLTQyYjMtOTYwNC0xMDFkYjBmMmQyOGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTAwMjI4NTMsIm5iZiI6MTc1MDAyMTY1M30.xLcv939alSZeBbnzOPfpMhnzifNARIlv91O0lUGeyp8","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"74afff97-7a1a-42b3-9604-101db0f2d28c","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
